Iconography

Icons are a crucial part of our design system and product experience. They are used to express objects, actions, and ideas visually.

Can’t find a suitable icon for your use?
Request one!(Only for Genesys employees)

Glyphs

You can find all of our icons below!

Icons / System / Devices

ban-regular

forbidden, prohibit, cancelled, prevent, stop, do not, circle

bars-regular

hamburger menu, overflow menu, sidebar, 3, ul, ol, unordered list, ordered list

bell-regular

alarm, bell, notification, time, timer, clock, schedule, events, ringer, call

bolt-regular

bolt, lighting, electricity, energy, power, electric, thunderstorm, charge, charging, flash

bookmark-solid

reading, reader, novel, story, favourite, library, bookmark, important, selected, full, fill, solid

browser-regular

web browser, windows, internet, website, webpage

camera-web-regular

camera, video, conference, webcam, device

camera-web-slash-regular

camera, video, conference, webcam, device, disabled, slash

circle-check-regular

todo, to-do, task, list, checkbox, round, circle, check, ok, done

circle-check-solid

todo, to-do, task, list, checkbox, round, circle, check, ok, done, fill

circle-dashed-regular

circle, dotted, shapes, round, sphere, empty, select

circle-dot-regular

round, circle, shapes, radio button, active

circle-half-stroke-regular

circle, half, split, sphere, circular, round, shapes, divide

circle-regular

round, circle, shapes, radio button, empty, unchecked

circle-solid

round, circle, shapes, notification, alert, fill

clone-regular

duplicate, copy, clipboard, clone

cloud-regular

serverless, backup, storage, meteorology, cloudy, overcast, cloud

compress-regular

collapse, minimise, minimize, resize, smaller

custom-arrow-down-arrow-up-left-from-circle-regular

arrow, arrows, double, input, output, availability, import, export, circle, semicircle

custom-arrow-down-left-from-circle-regular

arrow, circle, import, input, down, availability, semicircle

custom-arrow-up-left-from-circle-regular

arrow, circle, export, output, availability, semicircle, up

custom-check-small-regular

todo, to-do, task, checklist, checkbox, ok, done, check, plus

custom-circle-buttons-regular

quick reply, circle, carousel

custom-filter-lock-regular

filter, refine, sorting, funnel, padlock, locked, security, secured, authentication, login, encrypted, encryption, privacy. private, password, hubs, new home page

custom-globe-slash-regular

world, earth, global, planet, circle, round, internationalization, languages, country, countries, geography, map, slash, crossed out, disabled

custom-grip-lines-diagonal-regular

notches, lines, textarea, resize, drag handle, knurling

custom-life-ring-slash-regular

assist, lifeguard, lifesaver, lifebelt, help, support, nautical, boats, ships, disabled, slash

custom-mobile-three-button-regular

cellphone, mobile, cellular, device, three buttons

custom-mobiles-one-button-regular

cellphone, mobile, cellular, device, one button, group

custom-panel-collapse-regular

panel, align, layout, collapse

custom-panel-extra-large-regular

panel, align, layout, extra large

custom-panel-large-regular

panel, align, layout, large

custom-panel-medium-regular

panel, align, layout, medium

custom-panel-small-regular

panel, align, layout, small

custom-rectangule-carousel-regular

quick reply, circle, carousel, mobile

custom-rectangules-arrow-left-to-right-regular

sync, series, device, share, session, arrow

custom-regular-circle-slash

circle, slash, semicircle, private, availability

custom-screen-monitor-regular

screen, desktop, computer, device, pc, screencast, remote, cobrowse

custom-square-cursor-regular

button, click, arrow, point, mouse, pointer

(custom from scratch)

custom-squares-big-small-regular

toolbar, gallery, portfolio, grid, interface, layout, menu, option, squares, dashboard, ui

custom-squares-big-small-slash-regular

toolbar, gallery, portfolio, grid, interface, layout, menu, option, squares, dashboard, ui, disabled, slash

custom-thumbtack-lock-regular

Thumbtack, pin, locked, saved, protected, pushpin, drawing pin, tack, important, padlock, security, secured, authentication, encrypted, encryption, private

custom-thumbtack-slash-regular

thumbtack, pin, slash, no thumbtack, no pin, unpin, pushpin, drawing pin, tack, not favourite, untag, not important, unimportant, favorite

delete-left-regular

backspace, delete, remove, keyboard, x

diamond-regular

rectangle, shapes, polygon, diamond, suits, cards, games, gaming

download-regular

download, upload,

ellipsis-regular

meatball menu, overflow, circles, shapes, 3 dots horizontal, ellipsis, ellipses, more

ellipsis-vertical-regular

kebab menu, overflow, circles, shapes, 3 dots vertical, ellipsis, ellipses, more

expand-regular

square, expand, corners, fullscreen, resize

filter-regular

filter, refine, sorting, funel

fire-regular

gear-regular

settings, setup, preferences, cogs, gears, machinery, mechanical, device

gears-regular

settings, setup, preferences, cogs, gears, machinery, mechanical, engineering, device

globe-regular

world, earth, global, planet, circle, round, internationalization, languages, country, countries, geography, map

grid-4-regular

dialpad, grid, squares, shapes, layout, view all

grid-regular

dialpad, grid, squares, shapes, layout

grip-solid

drag handle, grab, knurling, squares, shapes, horizontal

grip-vertical-solid

drag handle, grab, knurling, squares, shapes, vertical

hand-pointer-regular

hand, pointer, right, cursor, gesture, click

laptop-mobile-regular

laptop, mobile, screen, desktop, imac, tower, computer, device, pc, monitor, phone, telephone, cellphone, cellular, device, devices

laptop-regular

laptop, notebook, macbook, computer, device

laptop-slash-regular

laptop, notebook, macbook, computer, device, slash, disabled

life-ring-regular

assist, lifeguard, lifesaver, lifebelt, help, support, nautical, boats, ships

link-regular

anchor, hyperlink, hypertext, link, chains

link-slash-regular

anchor, hyperlink, hypertext, link, chains, disabled, slash

magnifying-glass-minus-regular

search, find, locate, query, inspect, zoom out, minus, magnifying glass

magnifying-glass-plus-regular

search, find, locate, query, inspect, zoom in, plus, magnifying glass

magnifying-glass-regular

message-bot-regular

automation, ai, robot, bot

mobile-regular

cellphone, mobile, cellular, device

moon-regular

moon, night, evening, sleep, snooze, night mode, dark mode

paper-plane-top-regular

mail, send, email, message, messaging, text, paper plane

robot-regular

automation, ai, robot, bot, Agent Assist

server-regular

saved, saving, archived, archiving, archival, storage, hard drive, servers, database, switch, device

sliders-solid

slider, audio, settings, volume, filter, fader, preferences, equalizer

square-check-solid

square, checkbox empty, box, shape, checked, fill

square-minus-regular

subtraction, difference, calculator, square, minus, checkbox partial, box

square-regular

square, checkbox empty, box, shape, unchecked

sun-bright-regular

day, daytime, sun, daylight, clear, sunny, sunshine, light mode, brightness, lighten, brighten, weather

table-layout-regular

layout, wireframe, dashboard, sidebar, ui, interface, design

tablet-regular

cellphone, mobile, cellular, ipad, tablet, device

thumbtack-regular

favourite, favorite, pushpin, pin, tag, important

upload-regular

saved, saving, archived, archiving, archival, uploaded, upload, uploading, hard drive, disk, device, arrow up

wifi-slash-regular

wireless, internet, network, connection, connectivity, disabled, no signal, slash

Icons / Office

ballot-check-regular

ballot, document, file, write, page, checklist, check

book-regular

read, book, reader, novel, story, library, education

box-archive-regular

saved, archive, box, document, file, dowloaded

box-regular

box, moving, tenant, organize

briefcase-regular

suitcase, briefcase, valise, baggage, folder, portfolio, bag

clipboard-check-regular

copy, copied, checklist, clipboard, checked, done, correct, valid, success, Wrap-up Codes

clipboard-list-regular

copy, copied, checklist, clipboard, list

clipboard-question-regular

copy, copied, checklist, clipboard, list, question mark, help

clipboard-regular

copy, copied, checklist, clipboard

copy-regular

duplicate, copy, file, document, page

custom-file-arrow-up-regular

document, file, save, write, upload, directional, pointer, pointing, arrowhead

custom-file-pen-question-regular

document, file, help, edit, question mark, write, page

file-certificate-regular

document, file, page, certification, award, degree, diploma, education

file-chart-column-regular

document, file, write, page, graph, chart, statistics, analyze, analysis

file-chart-pie-regular

document, file, write, page, graph, chart, statistics, analyze, analysis

file-circle-xmark-regular

document, file, page, cancel, abandon, delete, x

file-contract-regular

document, file, write, page, contract, sign, signature, verify

file-exclamation-regular

document, file, write, page, attention, warning, exclamation

file-import-regular

document, file, page, import, arrowhead, arrow, right

file-invoice-dollar-regular

document, file, page, invoice, receipt, payment, bill

file-lines-regular

document, file, write, page, library

file-magnifying-glass-regular

file-pdf-regular

document, file, acrobat, pdf, write

file-regular

document, file, write, page

file-user-regular

application, curriculum, profile, file, document, page, user, person, people

file-zip-regular

document, archive, compression, compress, zip

files-regular

slide, slideshow, layers, file all, group

floppy-disk-regular

floppy disk, diskette, directory, folder, document, file, save

folder-open-regular

directory, file, folder, office, open, load

folder-plus-regular

directory, file, folder, office, plus, add

folder-regular

directory, file, folder, office

graduation-cap-regular

classroom, teacher, education, school, college, university, graduation, graduate, degree, cap

image-regular

picture, photo, frame, photograph, wallpaper, gallery, landscape, media

memo-circle-check-regular

notes, note-taking, memorandum, file, document, reminder, checked, done, success

memo-regular

notes, note-taking, memorandum, file, document, reminder

newspaper-regular

magazine, daily news, newspaper, information, report, news, post

notebook-regular

notes, resource, phone-book, note-taking, memorandum, journal, diary, logs, logbook

paperclip-regular

attachment, mail, email, office, paperclip

paste-regular

copy to clipboard, duplicate, copy, clipboard, file, document, page

print-classic-regular

print, printer, paper, copy, printing, machine, fax, photocopy, scan

rectangle-history-circle-plus-regular

plus, add, history, layers, pages

rectangle-history-regular

rectangle, history, regular, layers, pages

regular-clipboard-list-slash

copy, copied, checklist, clipboard, list, disabled, slash

scroll-regular

scroll, parchment, paper, script, spell

stamp-regular

stamp, clone, seal, official

Icons / Brands

android

logos, mobile, phone, cellphone, cellular, brands, operating system

apple

logos, macintosh, imac, iphone, ipad, macos, ios, brands

chrome

web browsers, internet, logos, brands, google chrome

custom-8x8

voip, messaging, messages, brands, logos

custom-8x8-solid

voip, messaging, messages, brands, logos

custom-agent2agent-protocol

Agent2Agent Protocol logo, A2A protocol, agents, communication, collaboration, talking, A2A language, common language, code, secure, ai agents, human agents, sharing, public internet

custom-facebook-disconnect_left

social media, logos, brands

custom-facebook-disconnect_right

social media, logos, brands

custom-facebook-messenger-slash

logos, social media, brands, facebook, slash, disabled

custom-genesys

cx, customer experience, brands, logos, adaptive g

custom-genesys-beyond

training, education, genesys, brands, logos

custom-gkn-logo

genesys knowledge network, logos, brands

custom-glassdoor

logos, brands, service, review, app, connect, business, employer, career, job, company, ratings, partner

custom-instagram-slash

social media, photography, camera, logos, brands, slash, disabled

custom-kakaotalk

logos, brands, messaging, chat, social, app, connect, communication, korea, mobile, service

custom-line-slash

messaging, messages, brands, logos, slash, disabled

custom-mcp

brand, model context protocol, llm, data, tool, language, AI

custom-servicenow

logos, brands, service, workflow, automation, business, platform, connect, enterprise, IT, management

custom-trustpilot

logos, brands, review, ratings, service, business, feedback, trust, customer, platform, connect

custom-twitter-slash

social media, logos, tweets, brands, slash, disabled

custom-whatsapp-slash

logos, messages, messaging, brands, video call, voice call, slash, disabled

custom-zendesk

logos, brands, service, support, helpdesk, customer, chat, connect, business, platform, crm

discord

logos, brands, app, connect, business, social media, messaging, platform, text

edge

web browsers, internet, logos, brands, microsoft edge

facebook

social media, logos, brands

facebook-messenger

logos, social media, brands, facebook

figma

logos, drawing, illustration, ui, interface, prototype, prototyping, brands

firefox

web browsers, internet, logos, brands, mozilla

google

logos, search engine, phone, mobile, android, brands

instagram

social media, photography, camera, logos, brands

internet-explorer

web browsers, internet, logos, brands, ie

line-messenger

messaging, messages, brands, logos

logos, jobs, employment, social media, brands

linux

logos, brands, penguin logo, operating system

markdown-brands-solid

md, text, rich text, formatted, documentation, writing, editor, code, coding, dev, redme, syntax, file, doc, content markup, plain text

microsoft

microsoft, logos, brands

microsoft-teams

logos, microsoft, chat, video conference, brands

opera

web browsers, internet, logos, brands

logos, brands, app, connect, business, social media, messaging, chat

logos, brands, app, connect, business, social media, subreddit, posts

safari

apple, internet, web browsers, macintosh, logos, brands

salesforce

logos, brands, service, business, software, customers, commerce

slideshare

linkedin, presentation, logos, brands

snapchat-solid

logos, brands, business, software, app, social media, post, photos, text, messages

square-rss-solid

rich site summary, content syndication, orange icon, logos, brands

messaging, messages, brands, logos

threads

logos, brands, business, software, app, social media, post

twitter

social media, logos, tweets, brands

viber

logos, messages, messaging, brands, voice call, video call

weibo

logos, brands, service, app, connect, business, Chinese twitter

weixin

weixin, messaging, messages, video call, voice call, logos, brands

logos, messages, messaging, brands, video call, voice call

windows

microsoft, logos, brands

wordpress

logos, brands, web design, blogging

x-twitter

social media, logos, tweets, brands

yelp

logos, brands, service, review, app, connect, business

youtube

logos, google, videos, movies, social media, brands

Icons / Commerce

binoculars-regular

telescope, glasses, search, find, explore, binocular

binoculars-slash-regular

telescope, glasses, search, find, explore, binocular, disabled, slash

cart-circle-check-regular

ecommerce, market, basket, buying, groceries, checkout, checked, purchased, success

cart-circle-plus-regular

ecommerce, market, basket, buying, groceries, checkout, added, plus

cart-circle-xmark-regular

ecommerce, market, basket, buying, groceries, checkout, removed, cancelled, error, x

credit-card-regular

debit, credit, visa, mastercard, money, payment, paying, purchase, swipe

cube-regular

package, box, cube, delivery, mail, shipping, commerce, square, blocks, volume, design, 3d

money-bill-regular

cash, money, bill, change, currency, payment, paying, purchase, price, sell

tag-regular

tag, label, sale, sell, price, discount

truck-regular

truck, car, vehicle, shipping, delivery, dispatch

Icons / Development

brackets-square-regular

code, square brackets, square braces, array

bug-regular

bug, debug, error, insect, ladybird

circle-nodes-regular

data structure, nodes, development, project, hierarchy, charts, flowchart

code-branch-regular

branch, code, github, vcs, source control, version control, versioning, version

code-regular

angle brackets, angle braces, snippets

database-regular

saved, saving, archived, archiving, archival, hard disk, storage, hard drive, server, database

diagram-nested-regular

diagram, nested, project, data structure, hierarchy, taxonomy, charts, flowchart

diagram-project-gear-regular

diagram, project, data structure, family tree, genealogy, hierarchy, taxonomy, charts, flowchart, configuration, settings, gear

diagram-project-regular

diagram, project, data structure, family tree, genealogy, hierarchy, taxonomy, charts, flowchart

microchip-solid

processor, microchip, computer, circuit, development

sitemap-regular

diagram, project, site map, data structure, family tree, genealogy, hierarchy, taxonomy, charts, flowchart

Icons / Feedback

circle-star-solid

star, favourite, badge, award

custom-face-smile-hearts-regular

face, emoji, heart, love, smile, grinning

face-frown-regular

face, emoji, unhappy, frown

face-frown-solid

face, emoji, unhappy, frown, solid

face-laugh-regular

face, emoji, happy, laugh

face-laugh-solid

face, emoji, happy, laugh, solid

face-meh-regular

face, emoji, unimpressed, neutral

face-meh-solid

face, emoji, unimpressed, neutral, solid

face-smile-regular

face, emoji, happy, grinning, smile

face-smile-solid

face, emoji, happy, grinning, smile, solid

star-regular

rate, star, rating, favourite, empty

star-sharp-half-stroke-regular

rate, star, rating, favourite, partial

star-solid

rate, star, rating, favourite, active

thumb-down-regular

thumbs down, unsatisfied, negative, hand

thumb-up-regular

thumbs up, satisfied, positive, hand

Icons / Arrow

arrow-down-left-and-arrow-up-right-to-center-regular

directional, pointer, pointing, arrowhead, collapse, minimize, resize, arrow

arrow-down-left-regular

directional, pointer, pointing, arrow, arrowhead, down left

arrow-down-regular

directional, pointer, pointing, arrow, arrowhead, down

arrow-down-right-regular

directional, pointer, pointing, arrow, arrowhead, down right

arrow-down-to-line-regular

directional, pointer, pointing, arrowhead, arrow, bottom, down to line

arrow-left-regular

directional, pointer, pointing, arrow, arrowhead, left

arrow-left-to-line-regular

directional, pointer, pointing, arrowhead, arrow, left to line

arrow-right-arrow-left-regular

directional, pointer, pointing, arrowhead, left and right, transfer, arrow

arrow-right-from-bracket-regular

directional, pointer, pointing, arrowhead, arrow, logout

arrow-right-regular

directional, pointer, pointing, arrow, arrowhead, right

arrow-right-to-bracket-regular

directional, pointer, pointing, arrowhead, arrow, right to bracket, login

arrow-right-to-line-regular

directional, pointer, pointing, arrowhead, arrow, right to line

arrow-rotate-left-regular

directional, pointer, pointing, arrowhead, reset, undo, refreshing, rotate, spin, arrow

arrow-turn-down-right-regular

directional, pointer, pointing, arrowhead, arrow, turn down right

arrow-up-arrow-down-regular

directional, pointer, pointing, arrowhead, upwards, downwards, up and down, transfer, arrow, parallel, reverse

arrow-up-from-line-regular

directional, pointer, pointing, arrowhead, arrow, top, up to line

arrow-up-left-regular

directional, pointer, pointing, arrow, arrowhead, up left

arrow-up-regular

directional, pointer, pointing, arrow, arrowhead, up

arrow-up-right-and-arrow-down-left-from-center-regular

directional, pointer, pointing, arrowhead, expand, fullscreen, resize, arrow

arrow-up-right-from-square-regular

export, external link, directional, pointer, pointing, arrowhead, arrow

arrow-up-right-regular

directional, pointer, pointing, arrow, arrowhead, up right

arrow-up-to-line-regular

Icon requested by Colin Finnegan and Eoin Smith for Xperience.

directional, pointer, pointing, arrowhead, arrow, top, up, upwards, export, upload

arrows-left-right-regular

expand, arrow, extend, enlarge, large, scale, left and right, space, wide, opposite, stretch

arrows-maximize-regular

directional, pointer, pointing, arrowhead, expand, fullscreen, resize, grow, arrow

arrows-merge-regular

arrows, merge, combine, pathway, join, unite, link, connect, call

arrows-minimize-regular

directional, pointer, pointing, arrowhead, collapse, minimize, resize, center, shrink, arrow

arrows-rotate-regular

directional, pointer, pointing, arrowhead, redo, refreshing, sync, synchronise, rotate, spin, arrow, switch, swap

arrows-to-circle-regular

directional, pointer, pointing, arrowhead, arrows to circle, arrow

arrows-up-down-regular

arrows, up and down, space, wide, opposite, stretch

bullseye-pointer-regular

pointer, click, bullseye, cursor, arrow,

caret-down-solid

chevron, directional, pointer, pointing, arrowhead, triangle, arrow, fill, down

caret-left-solid

chevron, directional, pointer, pointing, arrowhead, triangle, arrow, fill, left

caret-right-solid

chevron, directional, pointer, pointing, arrowhead, triangle, arrow, fill, right

caret-up-solid

chevron, directional, pointer, pointing, arrowhead, triangle, arrow, fill, up

chevron-left-regular

chevron, directional, pointer, pointing, arrowhead, triangle, arrow, left

chevron-right-regular

chevron, directional, pointer, pointing, arrowhead, triangle, arrow, right

chevrons-down-regular

chevron, directional, pointer, pointing, arrowhead, triangle, double arrow, down

chevrons-left-regular

chevron, directional, pointer, pointing, arrowhead, triangle, double arrow, left

chevrons-right-regular

chevron, directional, pointer, pointing, arrowhead, triangle, double arrow, right

chevrons-up-regular

chevron, directional, pointer, pointing, arrowhead, triangle, double arrow, up

circle-chevron-right-solid

chevron, directional, pointer, pointing, arrowhead, triangle, arrow, right

custom-arrow-rotate-left-10-regular

directional, pointer, pointing, arrowhead, reset, undo, refreshing, rotate, spin, arrow, 10 seconds, rewind, skip

custom-arrow-rotate-right-10-regular

redo, directional, pointer, pointing, arrowhead, reset, reverse, rotate, spin, recycle, loop, 10 seconds, fast-forward, skip

custom-arrow-rotate-right-regular

redo, directional, pointer, pointing, arrowhead, reset, reverse, rotate, spin, recycle, loop

custom-arrow-turn-left-clock-regular

directional, pointer, pointing, arrowhead, back, timeline, arrow, clock

custom-arrows-retweet-regular

directional, pointer, pointing, arrowhead, arrow, retweet

custom-chevron-down-small-regular

chevron, directional, pointer, pointing, arrowhead, triangle, arrow, down

custom-chevron-left-small-regular

chevron, directional, pointer, pointing, arrowhead, triangle, arrow, left

custom-chevron-right-small-regular

chevron, directional, pointer, pointing, arrowhead, triangle, arrow, right

custom-chevron-up-small-regular

chevron, directional, pointer, pointing, arrowhead, triangle, arrow, up

custom-reply-all-regular

directional, pointer, pointing, reply all, arrowhead, arrow, left

custom-reply-regular

directional, pointer, pointing, reply, arrowhead, arrow, turn left

custom-share-regular

directional, pointer, pointing, forward, arrowhead, arrow, turn right

custom-square-arrows-left-right-regular

arrows, left and right, space, wide, opposite, stretch, square, alignment, horizontal stack container, stack, horizontal

(custom from scratch)

custom-square-arrows-up-down-regular

arrows, up and down, space, wide, opposite, stretch, square, alignment, vertical stack container, stack, vertical

(custom from scratch)

custom-square-chevron-down-regular

chevron, container, down, arrow, pointing, dropdown, directional, pointer, arrowhead, triangle, open

(custom size from FA)

square-arrow-up-right-regular

directional, pointer, pointing, popout, arrowhead, arrow, square, rectangle

Icons / Media

backward-fast-regular

music, audio, video, back, backwards fast, reverse, previous, media

backward-regular

music, audio, video, back, backwards, reverse, previous, media

backward-step-regular

music, audio, video, step, scan, back, backwards, reverse, previous, media

camera-regular

photo, photography, pictures, lens, camera, media

camera-solid

photo, photography, pictures, lens, camera, solid media

circle-pause-solid

music, audio, video, resume, circle, round, pause, media

circle-play-regular

music, audio, video, resume, start, circle, round, media

custom-microphone-line-on-regular

microphone, talking, audio, recording, music, sound, sound waves, podcast, studio

forward-fast-regular

music, audio, video, ahead, skip, forward fast, next, media

forward-regular

music, audio, video, skip, ahead, forward, next, media

forward-step-regular

music, audio, video, step, scan, skip, ahead, forward, next, media

headphones-regular

music, audio, headphones, listening

microphone-regular

microphone, talking, audio, recording, music, sound, podcast, studio

microphone-slash-regular

microphone, talking, audio, recording, music, sound, sound waves, podcast, studio, disabled, slash

music-regular

song, audio, playlist, album, media

pause-regular

music, audio, video, resume, pause, media

play-regular

music, audio, video, resume, start, media

play-solid

music, audio, video, resume, start, media, play, triangle

shuffle-regular

music, audio, randomize, random, crossed, media

stop-regular

music, audio, video, stop, media

video-regular

video camera, videography, film, movie, recording, media

video-slash-regular

video camera, videography, film, movie, recording, media, disabled, slash

voicemail-regular

recording, record, voicemail, audio, album, music, media

volume-low-regular

music, audio, volume low, sound, media

volume-off-regular

music, audio, muted, volume off, sound, media

volume-regular

music, audio, volume high, sound, media

volume-slash-regular

music, audio, volume, muted, sound, media, disabled, slash

volume-xmark-regular

music, audio, muted, volume, sound, media, error, x

waveform-lines-regular

sound waves, audio, sound, spectrum, spectrograph, music, media

Icons / Math / Finance

1-regular

1, one, number, numerical, digit, mathematics, arithmetic, calculator

calculator-regular

calculator, calculation, maths, arithmetic, mathematics

chart-area-regular

graph, graphing, chart, statistics, analyse, analysis

chart-bar-regular

graph, graphing, chart, statistics, analyse, analysis, bar, horizontal

chart-column-regular

graph, graphing, chart, statistics, analyse, analysis, bar, vertical

chart-line-regular

graph, graphing, chart, statistics, analyse, analysis, increase

chart-pie-regular

graph, graphing, chart, pie, statistics, circle, analyse, analysis

chart-pie-simple-regular

graph, graphing, chart, pie, statistics, circle, analyse, analysis

chart-scatter-bubble-regular

graph, graphing, chart, statistics, analyse, analysis, bubble, circles

circle-0-solid

0, zero, number, numerical, digit, mathematics, arithmetic, calculator, round, circle

circle-plus-regular

add, plus, addition, sum, mathematics, arithmetic, calculator, circle, round, +

circle-plus-solid

add, plus, addition, sum, mathematics, arithmetic, calculator, circle, round, +, solid

circle-quarter-regular

graph, graphing, segment, quarter, chart, pie, statistics, circle, analyze, analysis

circle-xmark-regular

close, cancel, error, dismiss, x, multiply, times, mathematics, arithmetics, calculator, circle, round

circle-xmark-solid

close, cancel, error, dismiss, x, multiply, times, mathematics, arithmetics, calculator, circle, round, solid

custom-chart-line-spark-regular

graph, graphing, chart, statistics, analyse, analysis, stock

equals-regular

equal, lines, double, line, equation, value, parallel, balance

function-regular

equation, math formula, mathematical expression, computer science, programming, coding, math

greater-than-equal-regular

more, bigger, big, equation, equal, arrow, chevron

greater-than-regular

bigger, greater, equation, value, math, arrow, big, chevron, caret, more

infinity-regular

infinity, math symbol, loop, figure-eight, mathematics, arithmetic, calculator

less-than-equal-regular

less, minus, smaller, equation, value, math, arrow, small, chevron

less-than-regular

less, minus, smaller, equation, value, math, arrow, small, chevron, caret

minus-regular

subtraction, minus, difference, mathematics, arithmetics, calculator

not-equals-regular

equal, lines, double, line, equation, value, parallel, imbalance

plus-regular

add, plus, addition, sum, mathematics, arithmetic, calculator, +

sigma-regular

symbol, sum, math formula, mathematical notation

square-poll-vertical-regular

graph, graphics, chart, statistics, histogram, analyse, analysis, square

square-x-regular

close, cancel, error, dismiss, x, multiply, times, mathematics, arithmetics, calculator, square

subscript-regular

equation, math formula, mathematical expression, scientific notation, lower index

subtract-circle-regular

subtraction, minus, difference, mathematics, arithmetics, calculator, circle, round

subtract-circle-solid

subtraction, minus, difference, mathematics, arithmetics, calculator, circle, round, solid

superscript-regular

equation, math formula, mathematical expression, scientific notation, upper index

xmark-large-regular

x, close, cancel, dismiss, times, multiply, multiplication, product, mathematics, calculator

Icons / Text / Edit

align-center-regular

text, centered alignment, editing, write

align-justify-regular

text, justify alignment, editing, write

align-left-regular

text, left alignment, flush left, editing, write

align-right-regular

text, right alignment, flush right, editing, write

arrow-down-wide-short-regular

sort, sorting, increasing, arrow

bold-regular

typography, typeface, print, font, text, bold, boldface, emphasis

crop-simple-regular

photography, image, cut, crop, clip, screenshot

custom-font-underline-regular

typography, typeface, print, font, text, underscore, underline, emphasis

custom-input-numerical-regular

number, rectangle, container, 1, 2, 12, count, integer, field

(custom from scratch)

custom-input-text-regular

text, font, A, type, typeface, rectangle, container, text-field

(custom from scratch)

custom-rectangle-list-regular

ul, unordered list, bullet point, checklist, text, rectangle

(custom size from FA)

custom-redo-regular

redo, arrow, right

custom-text-regular

text, letter, font, typography, typeface, print, T

(custom size from FA)

custom-undo-regular

arrow, undo, left

custom-wrap-text-inline-regular

text, format, inline, wrap text, editing

custom-wrap-text-tight-regular

text, format, tight, wrap text, editing

custom-wrap-text-top-bottom-regular

text, format, top and bottom, wrap text, editing

eraser-regular

clear, erase

fill-drip-regular

paint, paint-bucket, colour, colour picker, fill, art, design

font-regular

typography, typeface, print, font, text

highlighter-line-regular

highlight, write, text, emphasis

indent-regular

alignment, indent, text, format, editing

italic-regular

typography, typeface, print, font, text, italic, oblique, emphasis

link-simple-regular

link, connect, URL

list-alphabetical-regular

ol, ordered list, alphabetical list, a to z, checklist, text

list-ol-regular

ol, ordered list, numbered list, checklist, text

list-roman-regular

ol, ordered list, roman list, checklist, text

list-ul-regular

ul, unordered list, bullet point, checklist, text

outdent-regular

alignment, outdent, text, format, editing

palette-regular

paint, colour, colour picker, colour pallet, design, draw

pen-circle-regular

write, edit, editing, modify, update, change, pen, pencil, draw

pen-regular

write, edit, editing, modify, update, change, pen, pencil, draw

pen-slash-regular

write, edit, editing, modify, update, change, pen, pencil, draw, slash, disabled

regular-table-cells-circle-minus

regular-table-cells-circle-plus

scissors-regular

cut, snip, clipboard, edit, design

shapes-regular

geometry, shapes, square, circle, triangle, draw, design

square-dashed-regular

square, dash, marquis, select, selected area

square-list-regular

ul, unordered list, bullet point, checklist, text, square

strikethrough-regular

typography, typeface, print, font, text, struck, remove, delete, change

text-size-regular

typography, typeface, print, font, text, size

text-slash-regular

typography, typeface, print, font, text, disabled, slash

trash-regular

delete, bin, garbage, remove, destroy, recycle, recycling, trash

underline-regular

typography, typeface, print, font, text, underscore, underline, emphasis

wand-magic-sparkles-regular

selection, wizard, design, magic pen, transform, spark, sparkles

wrap-text-inline-regular

wrap-text-tight-regular

wrap-text-top-bottom-regular

Icons / People

address-book-regular

address book, contacts, user, accounts, people, person

address-card-regular

license, id, badge, credentials, nametag, user, verification, people, Customer Information

arrows-down-to-people-regular

user, group, team, community, people, profiles, accounts, contacts, arrow down, pointing

circle-user-regular

person, users, profile, account, contact, login, circle, people

custom-circle-head-side-headphones-regular

person, users, agent, customer service, contact, head side, headphones, circle, round, chat, talk, interaction, people

custom-user-talking-regular

person, users, profile, account, contact, chat, talk, interaction, people

custom-user-talking-slash-regular

person, users, profile, account, contact, chat, talk, interaction, people, slash, disabled

custom-users-headset-regular

person, users, agent, customer service, contact, chat, talk, interaction, people

custom-users-light

user, group, team, community, people, profiles, accounts, contacts

head-side-headphones-regular

person, users, agent, customer service, contact, head side, headphones, chat, talk, interaction, people

image-portrait-regular

person, users, profile, account, contact, login, people

people-group-regular

user, group, team, community, people, profiles, accounts, contacts, leadership

people-pants-simple-regular

user, group, couple, community, people, profiles, accounts

person-running-regular

pedestrian, running, human, human, body, transit, transportation, travel, commuter, user, exercise, people

regular-user-circle-arrow-left

person, users, profile, account, contact, login, people, arrow left

user-check-regular

person, users, profile, account, contact, login, check, success, create, people

user-classic-solid

user, profile, picture, person, individual, account, contact, login, people

user-group-simple-regular

user, group, team, community, people, profiles, accounts, contacts, leadership, couple,

user-group-solid

user-plus-regular

person, users, profile, account, contact, login, add, create, people

user-regular

person, users, profile, account, contact, login, people

user-xmark-regular

person, users, profile, account, contact, login, error, x, create, people

users-regular

user, group, team, community, people, profiles, accounts, contacts

Icons / Map

building-regular

home, building, site, commercial, business, place, location, destination, map, travel

bus-simple-regular

vehicles, automobile, public transport, transportation, commuter, travelling, direction, place, location, map, travel

draw-circle-solid

geolocation, location, gps, aim, goal, target, map, travel

earth-africa-regular

world, earth, global, planet, circle, round, internationalisation, international, languages, country, countries, geography, map, travel

flag-checkered-regular

destination, race, racing, finish line, finished, completed, flags, map, travel

flag-regular

country, destination, finished, completed, flags, map, travel

home-regular

home, house, building, place, location, destination, map, travel

location-dot-regular

maps, places, location, travel, direction, journey, pin

location-dot-slash-regular

maps, places, location, travel, direction, journey, pin, slash

map-location-dot-regular

maps, places, location, cartography, geography, travel, direction, journey, pin, Customer Journey

map-regular

maps, places, location, cartography, geography, travel, direction

map-solid

maps, places, location, cartography, geography, travel, direction, solid

road-regular

trip, path, drive, road horizon, transportation, highway, map, travel

route-regular

route, direction, transit, travel, trail, gps, navigation, destination, vector, map

signs-post-regular

direction, traffic, destination, road sign, transit, transportation, map, travel

square-parking-regular

car park, parking, vehicle, commuting, signs, square

ticket-regular

ticket, movie, cinema, event, entry, admission, invitation

utensils-regular

lunch, food, meal, eating, restaurant, dining, utensils

Icons / Security / Warnings

award-solid

award, certification, degree, diploma, education

badge-check-regular

Icon used in Xperience requested by Aisling Foley and Eoin Smith.

checkmark, flower, circle, todo, to-do, task, list, checkbox, round, check, ok, done

badge-check-solid

badge, verified, verification, shapes, polygon, checked, success, circle-wavy

block-brick-regular

firewall, security, blocks, bricks, secured

circle-info-regular

information, help, support, round, circle

circle-info-solid

information, help, support, round, circle, solid

circle-question-regular

information, help, support, question, faq, round, circle

custom-lock-keyholes-regular

padlock, locked, security, secured, authentication, login, encrypted, encryption, privacy. private, password, hold

eye-regular

inspect, visible, hidden, show, hide, visibility, security, view

eye-slash-regular

inspect, visible, hidden, show, hide, visibility, security, view, disabled, slash

hexagon-exclamation-regular

alert, danger, dangerous, warning, caution, error, hexagon

hexagon-exclamation-solid

alert, danger, dangerous, warning, caution, error, hexagon, solid

key-regular

padlock, security, secured, authentication, login, encrypted, encryption, privacy, private, password

lock-regular

padlock, locked, security, secured, authentication, login, encrypted, encryption, privacy. private, password

lock-solid

padlock, locked, security, secured, authentication, login, encrypted, encryption, privacy. private, password

question-solid

information, help, support, question, faq

shield-check-regular

badge, security, defence, authentication, authenticated, reliable, protection, safety

shield-keyhole-regular

badge, security, defence, authentication, authenticated, reliable, protection, safety, lock, locked

shield-keyhole-solid

badge, security, defence, authentication, authenticated, reliable, protection, safety, lock, locked

shield-solid

badge, security, defence, authentication, authenticated, reliable, protection, safety, solid

triangle-exclamation-regular

alert, danger, dangerous, warning, caution, error, triangle

triangle-exclamation-solid

alert, danger, dangerous, warning, caution, error, triangle, solid

unlock-regular

padlock, unlocked, security, secured, authentication, login, unencrypted, encryption, privacy, private, password

Icons / Time

alarm-clock-regular

time, timer, alarm, schedule, event, watch

alarm-snooze-regular

snooze, postpone, time, timer, alarm, schedule, event, watch

calendar-check-regular

date, time, event, schedule, calendar, booking, add, plus

calendar-clock-regular

date, time, event, schedule, calendar, booking, watch, alarm

calendar-days-regular

date, time, event, schedule, calendar, booking, days

calendar-minus-regular

date, time, event, schedule, calendar, booking, delete, minus, remove

calendar-plus-regular

date, time, event, schedule, calendar, booking, add, plus

calendar-regular

date, time, event, schedule, calendar, booking

clock-nine-regular

time, timer, alarm, schedule, event, watch

clock-regular

time, timer, alarm, schedule, event, watch

clock-rotate-left-regular

time, timer, alarm, schedule, event, watch, backup, rewind, history

clock-solid

time, timer, alarm, schedule, event, watch

custom-calendar-pen-regular

date, time, event, schedule, calendar, booking, edit, change, adjust, pen

custom-clock-circle-plus-regular

time, timer, alarm, schedule, event, watch, add, plus, hour

hourglass-half-regular

time, timer, alarm, schedule, event, waiting, progress

hourglass-start-regular

time, timer, alarm, schedule, event, waiting, progress, start

stopwatch-regular

timer-regular

timeout, time, timer, alarm, schedule, event, watch

Icons / Datatable

border-all-regular

view, grid, 4, tiles, data, table, datatable, cells, polygon, excel, spreadsheet

custom-columns-3-regular

view, columns, data, table, datatable, cells, polygon, excel, spreadsheet

table-columns-regular

view, columns, data, table, datatable, cells, polygon, excel, spreadsheet

table-list-regular

view, columns, data, table, datatable, list, polygon, excel, spreadsheet

table-regular

view, apps, application, squares, tiles, data, table, datatable, cells, polygon, excel, spreadsheet

table-rows-regular

view, rows, data, table, datatable, cells, polygon, excel, spreadsheet

Icons / Communication

at-regular

@, address, email, at symbol, commercial at, arobase

bullhorn-regular

campaign, megaphone, bullhorn, announcement, loudspeaker, broadcast, barge

comment-regular

comment, bubble, chat, speak, type, talk, outline

comment-solid

comment, bubble, chat, speak, type, talk, fill

custom-bullhorn-slash-regular

megaphone, sound, campaign, bullhorn, announcement, loudspeaker, broadcast, quiet, mute, silent, silence, off

custom-envelope-arrow-up-right-regular

mail, email, send, sent, message, post, letter, outbound, arrow, arrowhead

custom-message-bell-regular

message, chat, bubble, messaging, sms, texting, comment, square, notification, alert

custom-phone-arrow-left-regular

call, calling, telephone, landline, talk, communication, callback, arrow, arrowhead

custom-phone-bars-regular

call, telephone, landline, talk, communication, history

custom-phone-bell-regular

call, telephone, landline, talk, communication, bell, alert, notification

custom-phone-big-small-regular

call, telephone, landline, talk, communication, conference

custom-phone-check-regular

call, telephone, landline, talk, communication, success

custom-phone-clock-regular

call, telephone, landline, talk, communication, hold, clock

custom-phone-high-volume-regular

call, calling, telephone, landline, talk, communication, ring, active, strong sound waves

custom-phone-low-volume-regular

call, calling, telephone, landline, talk, communication, ring, active, weak sound waves

custom-phone-star-regular

call, telephone, landline, talk, communication, close, star, score, favourite, preference

custom-phone-volume-regular

call, calling, telephone, landline, talk, communication, ring, active, sound waves

custom-signal-stream-warning-regular

signal lost, signal stream lost, connection lost, connectivity lost, unstable, network lost, waveform lost, frequency lost, transmission lost, beacon lost, connection failure, failure, outage, dropped connection, interruption, disruption

envelope-dot-regular

mail, email, send, sent, message, post, letter, notification, alert

envelope-regular

mail, email, send, sent, message, post, letter

fax-regular

fax, telephone, landline, talk, communication

headset-solid

headset, microphone, helpdesk, service desk, customer service, listening, voice chat, gaming

heart-regular

favourite, outline, heart, like, save

heart-solid

favourite, fill, heart, like, save

inbox-regular

mail, email, inbox, received, message, post, letter

language-regular

translation, translate, language, internationalisation, speech, communication

message-arrow-up-right-solid

message, chat, bubble, messaging, sms, texting, comment, offered, arrow, arrowhead, solid

message-arrow-up-solid

message, chat, bubble, messaging, sms, texting, comment, square, submit, arrow up, arrowhead, solid

message-check-solid

message, chat, bubble, messaging, sms, texting, comment, accepted, success, checked, solid

message-dots-regular

message, chat, bubble, messaging, sms, texting, typing, comment, square

message-lines-regular

message, chat, bubble, messaging, sms, texting, typing, comment, square

message-minus-solid

message, chat, bubble, messaging, sms, texting, comment, square, minus, subtract, solid

message-plus-regular

message, chat, bubble, messaging, sms, texting, comment, square, plus, add

message-plus-solid

message, chat, bubble, messaging, sms, texting, comment, square, plus, add, solid

message-regular

message, chat, bubble, messaging, sms, texting, comment, square

message-slash-regular

message, chat, bubble, messaging, sms, texting, comment, square, disabled, slash

message-xmark-regular

message, chat, bubble, messaging, sms, texting, comment, square, close, cancel, dismiss, x, error

message-xmark-solid

message, chat, bubble, messaging, sms, texting, comment, square, close, cancel, dismiss, x, error, solid

messages-regular

message, chat, bubble, messaging, sms, texting, comment, square, conversation

phone-arrow-down-left-regular

call, calling, telephone, landline, talk, communication, inbound, arrow, arrowhead

phone-arrow-right-regular

call, calling, telephone, landline, talk, communication, forward, arrow, arrowhead

phone-arrow-up-right-regular

call, calling, telephone, landline, talk, communication, outbound, arrow, arrowhead

phone-hangup-regular

call, hangup, telephone, landline, talk, communication, finish, end

phone-missed-regular

call, telephone, landline, talk, communication, missed, arrow, arrowhead

phone-regular

call, telephone, landline, talk, communication

phone-slash-regular

call, telephone, landline, talk, communication, disabled, slash

phone-xmark-regular

call, telephone, landline, talk, communication, close, cancel, x

quote-left-regular

quotation, quotation mark, double-quote, writing, book, phrase, saying, left, start, open

quote-right-regular

quotation, quotation mark, double-quote, writing, book, phrase, saying, right, end, close

regular-envelope-slash

mail, email, send, sent, message, post, letter, disabled, slash

share-nodes-regular

share, send to, export

signal-stream-regular

signal, signal stream, connection, connectivity, stable, network, waveform, frequency, transmission, beacon

Icons / Misc

anchor-regular

anchor, bay, marina, stop, flag, tag

bullseye-regular

aim, goal, target

custom-whistle-slash-regular

coach, coaching, attention, whistle, off, quiet, silence

film-solid

movie, camera, photography, darkroom, analog

gauge-simple-high-regular

gauge, dash, pressure, circle, round, meter

gem-regular

gem, diamond, jewellery, stone

handshake-regular

trade, hands, alliance, contract, agreement, deal

lightbulb-message-regular

lightbulb, message, flashlight, bulbs, lighting, led, energy, idea, brainstorm, comment, bubble, chat, speak, type, talk, fill

lightbulb-regular

flashlight, bulbs, lighting, led, energy, idea, brainstorm

lighthouse-regular

guidance, forecast, vigilance, knowledge

puzzle-piece-regular

board game, element, piece, component, extension, plugin, games

ranking-star-regular

star, ranking, winner, prize

rocket-regular

spaceship, launch, deployment, rocketship

trophy-regular

winner, champion, podium, prize, first, cup, gold, silver, bronze, achievement, congratulations, gift, reward

whistle-regular

coach, coaching, attention, whistle

Icons / AI- Use needs approval

custom-ai-anomaly-solid

Custom Icon - Restricted for AI features and indicators

Used to represent anomalies in analytics detected by AI.

ai, analytics, anomalies, alert, chart, sparkles

custom-ai-checkbox-partial-regular

Checkbox Partial - Restricted for AI use.

square, box, checkbox, check

custom-ai-checkbox-solid

Checkbox - Restricted for AI use.

checkmark, tick, done, complete, square, completed

custom-ai-doc-regular

Custom Icon - Restricted for AI features and indicators

Used to represent ai-powered features that related to files, for example document scan by an AI.

ai, file, enabled, document, process, scan, sparkles

custom-ai-guides-regular

Custom Icon - Restricted for AI features and indicators

Used to represent AI Guides.

ai, guides, restricted, sparkles

custom-ai-radio-regular

Radio - Restricted for AI use.

Circle, dot, target, sparkle, star, radio button., recording.

custom-ai-summaries-regular

Custom Icon - Restricted for AI features and indicators

Used to represent summaries generated by AI, i.e. Chat summaries on Agent.

ai, summaries, generated, sparkles

custom-ai-token-solid

AI Token - Restricted for AI use.

Icon to represent Genesys AI Experience Tokens, used to distinguish features that require AI tokens.

ai, ai token, tokenization, AI Experience Tokens, chip

custom-ai-tooltip-regular

Custom Icon - Restricted for AI features and indicators

Used to indicate a disclaimer for an IA-enabled feature

ai, disclaimer, tooltip, notice, alert, sparkles

custom-sparkles-solid

Custom Icon - Restricted for AI features and indicators

The sparkles alone are used to indicate Copilot, it can be added to other icons to indicate AI.

sparkles, ai, copilot

generating-solid

Square - Restricted for generating copilot use.

This icon isonly used for indicating that the promp input is generating a respone, usually within copilot.

prompt, copilot, ai

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